Payment Policy

This payment policy outlines the payment terms, acceptable payment methods, and transaction guidelines for all purchases made through the Liten Lighting official website and physical stores. By placing an order with us, you agree to abide by the following payment rules.

1. Acceptable Payment Methods

Liten Lighting accepts the following secure payment methods for all online and offline orders to ensure a safe and convenient checkout experience for our customers:

American Express

Didi Chuxing

Discover

JCB

Maestro

Mastercard

Visa

All payment transactions are encrypted and processed through a secure third-party payment gateway to protect your personal and financial information. We do not store your complete credit card information on our servers.

2. Payment and Order Confirmation

All orders are only processed and confirmed after successful payment authorization. Once payment verification is successful, you will receive a formal order confirmation email containing your order details, product information, and estimated shipping time. If your payment fails or is pending, our customer service team will contact you within 24 hours to assist you with the transaction.

3. Billing Information

Customers must provide accurate and complete billing information at checkout. Any incorrect billing address, contact information, or payment details may result in payment failure, order delays, or transaction cancellation. Liten Lighting is not responsible for any order issues caused by incorrect information provided by the customer.

4. Unauthorized Transactions

If you discover any unauthorized charges or suspicious transactions on your account, please contact our support team immediately. We will actively investigate the matter and cooperate with the payment institution to resolve the dispute and protect your legal rights.