Privacy Policy

Effective Date: September 1, 2026

This Privacy Policy applies to all visitors, users, and customers who access, use, and purchase from the Liten Lighting official website. This policy complies with the California Consumer Privacy Act (CCPA) and U.S. federal and state privacy regulations. This policy clearly outlines how we collect, use, store, protect, and disclose your personal information when you browse, register, purchase, and contact our lighting product service platform.

By accessing and using our website and purchasing our lighting products, you fully agree to the data collection and use rules described in this Privacy Policy.

1. Information We Collect

We only collect personal information necessary to complete order transactions and provide after-sales service, including:

- Personally Identifiable Information: Name, Email Address, Phone Number

- Shipping and Billing Information: Street Address, City, State/Province, Postal Code, Country/Region (for lamp delivery)

- Transaction Information: Order Records, Purchase History, Product Preferences, Payment Status

- Automatically Collected Data: IP Address, Browser Type, Device Information, Website Browsing History, Access Time, and Page Interaction Data Collected via Cookies and Web Logs

Note: We do not collect sensitive personal information such as Social Security Numbers, Race, Religion, or Health Information.

2. How We Use Your Information

All collected data is used solely for lawful business purposes and will never be sold for commercial gain. We use your information to:

- Process, verify, ship, and fulfill your lighting product orders

- Send order confirmations, shipment tracking, delivery updates, and after-sales notification emails

- Provide customer support, respond to inquiries, and resolve returns, exchanges, and product installation issues

- Optimize website functionality, product display, and user shopping experience

- Send promotional updates, new product launches, and discount notifications (subject to user consent)

- Comply with U.S. legal obligations, tax records, and dispute resolution requirements

3. Information Sharing and Disclosure

Liten Lighting will never sell, rent, or trade your personal information to third-party marketing companies. We only share your essential information with trusted third-party service providers to complete normal business operations:

- Logistics Provider (UPS): Sharing delivery addresses and contact information to arrange delivery

- Payment Processor: Securely processing credit card and online payment transactions

- Legal Requirements: Disclosure of data as required by U.S. federal or state law, court orders, or government regulatory agencies

4. Data Security Protection

We use industry-standard SSL encryption, secure server storage, and access control to protect your personal and transaction data. All payment information is processed through PCI-DSS compliant channels to prevent unauthorized access, disclosure, alteration, and loss of user data. We regularly update and maintain our security systems to ensure website data security.

However, no internet data transmission system can guarantee 100% absolute security. We will make every effort to protect your personal information, but we cannot assume absolute responsibility for risks caused by uncontrollable network security vulnerabilities.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to record user browsing habits, remember login status, optimize page display, and analyze website traffic. You can disable cookies in your browser settings at any time, but this may affect your browsing and shopping experience on some websites.

6. User Rights (Compliant with CCPA Standards)

Under the California Consumer Privacy Act (CCPA), you have the following rights:

- The right to access and obtain our stored records of your personal data

- The right to request the deletion of your personal information

- The right to opt out of promotional email subscriptions at any time

- The right to correct inaccurate personal information

To exercise your privacy rights, please contact our customer service team via official email or telephone.

7. Data Retention

To comply with U.S. tax, accounting, and business record keeping requirements, we will retain your personal order and transaction data for 7 years. For marketing messages, we will retain your data until you unsubscribe or request deletion.

8. Protection of Minors

Our website and lighting products are intended for adult users. We do not knowingly collect personal information from minors under the age of 13. If you discover that we have mistakenly obtained a small amount of your information, please contact us immediately, and we will delete the relevant data promptly.

9. Policy Updates

Liten Lighting reserves the right to update and revise this Privacy Policy in accordance with U.S. law and business adjustments. The updated policy will be published on the official website, and the effective date will be modified accordingly. Therefore, your continued use of this website indicates your acceptance of the latest policy terms.